Celebrating Customer Service

Today marks the start of National Customer Service Week, which is the perfect opportunity to highlight the the team who supports our homebuyers and homeowners on a daily basis.

There’s an old adage that proclaims ‘the whole is greater than the sum of all parts,’ and that is true. At Keller Homes, we believe the parts, individually, carry great value as well.

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It’s within that scope, the individual, where lies the heart of Keller Homes. Our investment in our employees and vendor partners creates a sense of ownership and pride, where drive and inspiration fuel each and every person involved in building the houses our customers call home. Our team approaches every aspect of their work with passion and a spirit of innovation -- which makes us not only a great home builder, but a great company. 

We just contracted to build our second Keller Homes home! We had such a wonderful experience with our first one. Dave and Pam Keller are people of integrity with a passion for building high quality homes at reasonable prices. Their staff members really listen to the customers to ensure they understand their needs and wants. You’ll feel right at home with them! The amount of engineering that goes into their homes results in a solidly built structure that will last for many years.
— Liz Erbe Wilcox

Customer dedication, integrity, and excellence are built into everything we do.  These core values are what help us maintain our position as a leader in design, craftsmanship, and customer service -- a position that’s held strong for more than 35 years. From the individual to the sum of all parts, Keller Homes is infused with a commitment to quality and a passion for progress, making collaboration second nature.  We travel together, forward, propelled by one another, with a common goal of creating relationships, homes and communities that will last long into the future.

Keller Homes is the best builder we have ever worked with. This is the 3rd new build we have done in our lifetime. We are recently retired and downsizing. From the sales office, to the design studio, to helping us correct an error that was our own misunderstanding—we have been treated as if we were building their most expensive multi-million dollar home. Our home will be done in a few months and, if their customer service is any example, I am confident this will be a very well-built home. We looked at other builder prior to choosing Keller and we are so happy with the decision we made. I would not hesitate to recommend them to anyone looking to build.
— Suzanne Schutz

We’re proud of our team’s commitment to customer service and humbled by our homebuyers’ recognition of it. Thanks, Keller Homes team, for all you do. Happy National Customer Service Week!